Testimonials

Testimonials                                            H_A_25th_logo_RGB_transparent_bg.png

SLIM, SLIMStat, and SLIM Report Generator

 

“SLIM software helps me stay organized and compliant. It has an intuitive interface that makes it very user friendly. The tech support we receive from H&A Scientific is wonderful! I wish all software could be like SLIM!”

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"I have been a user of SLIM and SLIMStat at three different pharmaceutical companies.  However only at my current position that I was involved in the full implementation of the systems, SLIM, SLIM Report Generator and SLIMStat from H&A Scientific, Inc.  The implementation process started from vendor/software selection through validation.

Evaluation and selection of vendor/software: I evaluated several systems for a stability data base and statistical analysis.  H&A promptly responded to my call, provided a thorough demonstration and a comprehensive, very reasonable quote. The package, including validation, fit with our needs and budget of a medium-size pharmaceutical company.

Project management: From the start a project manager was assigned to our project.  Communication was excellent; every step was well planned and thoroughly explained to us. The required documents were sent to us on time; there was no surprise or unnecessary rush.

Validation:  The validation was seamless, detailed, complete and well documented. All was completed in a week!

Training and support: The training conducted on site was well organized with pre-defined agendas for different groups of users. Time usage was efficient, covering a lot of materials. H&A also assisted us in the configuration of the system, including the codes. They supplied complete manuals and SOP templates for Users and Administrators. Support continued even after full payment.

In summary, H&A customer service is exceptional, reflecting their genuine interest for our implementation success. Their knowledge of ICH stability and software validation is evident in the design of the systems and their documents. The systems, SLIM, Report Generator and SLIMStat, are complete for an ICH stability program, yet economical to fit a small budget. I also feel the willingness of H&A leaders to cooperate with the industry for continuous improvements of the systems. I experienced the most pleasant, efficient, high quality validation and implementation process!"

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"As an IT Analyst, I have been supporting SLIM and SLIMStat in a laboratory environment for over ten years. This is by far one of the best constructed software systems we support. In IT you always have those systems that are constantly in need of attention and then you have the ones that just perform as they should and rarely need any IT resources. I’m happy to say that SLIM and SLIMStat fall within the latter. H&A has provided us with quality systems that usually only need attention when it’s time to upgrade. The support staff is always helpful and goes out of the way to make sure both IT and QA are satisfied with any upgrades to the software. If you are ever in need of a stability management software system, I highly recommend taking a look at H&A Scientific."

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"I have worked with the great people at H&A Scientific for about 11 years. Over that time I have used several of their products including SLIM, SLIMStat, SLIM Report Generator, and PC Chrom in multiple environments. Even though I had used H&A’s products previously when tasked with finding a stability management system I asked around and SLIM was repeatedly recommended by stability management professionals. The evaluation, purchase, installation, validation, training, and implementation process went well. I am thankful to Mitchell, Adam, Craig and other members of the H&A team for their support throughout the entire process."

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"We have utilized SLIM, SLIM Report Generator, and SLIMStat+ since 2006. During that time we have upgraded the system once, added a merger partner and removed a partner. 

Administration of the system requires very little time. The system is extremely stable, and does not require constant updates or fixes. System support provided by H & A Scientific staff is better than one could imagine.  The support staff are extremely knowledgeable and extremely responsive. 

We have utilized H & A Scientific staff for onsite and remote validation. This service is well worth the expense.  Execution is fast and very thorough. The technicians are professional and work very hard to minimize disruption to the business."

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"We highly recommend the SLIM suite of applications, as well as the service and support provided by H & A Scientific."

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"Thank you for your email. We’ve had a great experience with SLIM and enjoy working with H&A. You’ve provided us with a great software and customer service."

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SLIMStat

 

"SLIMStat was recommended to us when my company was looking for software to analyze stability data.  We were working on a very tight schedule to get the software in and validated. Mitchell and Craig were very accommodating to our needs and scheduled the validation within two weeks of purchasing the software. We purchased the on-site validation package which was well worth it. The validation process went very well and was completed within a few days, with Mitchell and Craig answering any questions as they went through the validation. Even after installation, they have been very helpful with any questions that have come up. The SLIMStat software is very easy to use and provides great graphs of the stability data. SLIMStat has been a great tool for us to better understand our stability data."

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"I contacted H&A Scientific, Inc. to purchase SLIMStat for statistical evaluation of stability results for a pharmaceutical regulatory filing. This software was chosen because SLIMStat is well known in the pharmaceutical industry, it is validated, and it is easy to use. Our purchase was on the fast track. I made the initial contact with H&A Scientific in early July. IQ/OQ was completed by H&A Scientific and training was in process by early August. The team at H&A Scientific, Inc. went out of their way to accommodate our need for quick implementation and delivered the expected results in record time."

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Customer Service and Support

 

Works like magic.

Thank you very much for the quick response.

 Best Regards,

 Ido Abramson   |    IT Compliance Specialist  

Kibbutz Beit-Kama M.P Negev 85325 Israel  

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Customer service is awesome!!! 

Pam Williams

Analytical / QC Data Specialist

CHIMERIX, Inc.

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"It was a pleasure working with H & A Scientific team to implement the SLIM system at FibroGen. The H & A staff know what they are doing and responded to our questions and concerns in a timely manner. They are honest and technical support has been great. The software provides an excellent tool for managing stability studies, COA and report creation, and shelf life prediction."  

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"We use H&A’s PC Chrom software in our GMPs for Analytical Chemists class at ECU to manage data from our HPLCs and GC. It is a simple and flexible chromatography package good for teaching students the principles of system suitability, integration, quantitation, electronic calculations, and data traceability in the pharmaceutical industry. H&A has been very helpful over the years whenever we had technical questions or needed to upgrade as computer technology evolved. We are considering adding SLIM and SLIMStat software from H&A as well to give the students a better understanding of a pharmaceutical stability program and shelf-life projection. I look forward to working with the good folks at H&A for many years to come."

-Jack Pender, Ph.D., Director of Pharmaceutical Training, East Carolina University 

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"H&A Scientific offers top-notch customer service. I’ve had to contact them a couple of times when I was first becoming familiar with their product. They are always prompt to respond, they follow-up to make sure everything is still working satisfactorily, and their customer service representatives are friendly, helpful, professional, and extremely knowledgeable. It’s always a pleasure working with the professionals at H&A Scientific."

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"Yes, you can put me on your reference list. You guys are great!"

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"It would be fine to add me to the reference list. You and Adam have been great in answering our questions. We are all really appreciative and impressed with the quick and helpful responses."

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